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Terms of Service

Please read the Terms of Use below and click “I have read and accept” or “I don’t accept.”

The purpose of the rideshare program is to reduce single-occupant vehicle travel by establishing carpools/vanpools for commuters and by promoting transit use and other alternate modes of travel. If you are a Rideshare program participant, there may be times when you are a passenger or a driver for other passengers. The Rideshare program is offered strictly as a convenience and service to you and others seeking information about people who may wish to share a ride, and attendant expenses, based on their similar travel locations and times.

The RTC, in providing this service of matching riders and drivers, hereby disclaims any responsibility or liability for any accidents or harm to any Rideshare program participants. You accept full and total responsibility for any ride you may accept or offer through this service. You hereby acknowledge that you have been informed that the RTC does not evaluate or insure the skill or character of any drivers or passengers. Furthermore, you recognize that our records are based on information that users enter into the database and that some or all this information may be inaccurate, incomplete or false and that the RTC does not investigate the correctness or truthfulness of the information submitted.

In summary, your decision to participate in the Rideshare program is your individual decision. Neither the RTC nor any person/entity supporting the use of the program assumes any responsibility for any consequence relating directly or indirectly to any action or inaction that you take based on the information, services or other material on this Site. Again, while the RTC strives to ensure that the information on this Site is accurate and up-to-date, the RTC cannot guarantee, and is not responsible, for any damage or loss related to the accuracy, completeness or timeliness of the information provided.

YOUR ACCOUNT AND RESPONSIBILITIES

You must be at least 18 to use this Site.

If you use this Site, you are responsible for maintaining the confidentiality of the information in your account, your password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You agree to provide completely accurate information on your application to become a Rideshare participant. You understand that accuracy is critical to the effectiveness of the program and for matching you with other Rideshare participants. To preserve the integrity of the data in the ridematching database and to enhance efficiency, the RTC reserves the right to modify and/or delete accounts it deems, in it sole discretion, to contain inaccurate and/or inappropriate information or if the activity on an account is of a harmful or inappropriate nature. Accounts that have been inactive for a certain period will be handled as follows: The registered user will receive an e-mail directing him/her to reactivate his/her account. If no action is taken to reactivate the account within the time specified in the e-mail, the RTC will delete the account.

PROPRIETARY RIGHTS

All materials on this Site (as well as the organization and layout of the Site) are owned and copyrighted, licensed by, or used with permission that is granted to the RTC. No reproduction, distribution, or transmission of the copyrighted materials at this Site is permitted without the prior written permission of an authorized representative of the RTC or Trapeze Software Group Inc., the software developer.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this Site, you warrant to RTC that you will not use this Site for any purpose that is unlawful or prohibited by these terms. If you violate any of these terms, you acknowledge that the RTC administrators my revoke your use of the site or services at their sole discretion and said action is without recourse to you.

You may not, without the prior written permission of the RTC, use any computer code, data mining software, “robot,” “bot,” “spider,” “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the Web pages, data or content found on this Site or accessed through this Site.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES OFFERED AT THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE RTC EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RTC AND ANY PERSON/ENTITIY SUPPORTING THE USE OF THE PROGRAM SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTIAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTABGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE OR SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO ON THE SITE OR THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SITE OR THE SERVICES.

LINKS

This Site may contain hyperlinks to web sites operated by parties other than the RTC. We provide these links solely for our users’ information and convenience, and the inclusion of these links should not be construed as an endorsement of those sites or their content.

CHANGES TO SITE

The RTC may make improvements or changes in the information, services, products, and other materials on this Site, or terminate this Site at any time. The RTC may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Agreement. Accordingly, you agree to review the Agreement periodically, and your continued access or use of this Site shall be deemed your acceptance of the modified Agreement.

PRIVACY POLICY:
(Please see the Privacy Policy link on the bottom of each page for more detail)

User privacy is an important concern for the Regional Transportation Commission of Washoe County (hereinafter “RTC”). We strive to provide the best possible experience for our users and online customers (hereinafter “You”), including the protection of your privacy and confidential personal information. We also strive to protect the personal and confidential information of those who use our on-line services. Information collected during registration for the RTC Rideshare program is used to match you with potential rideshare partners. Pursuant to the paragraph titled “Confidential Information” below, only the information necessary to match you with potential rideshare partners will be disclosed.

Only RTC administrators will have access to your account information. We will not share or sell this information to outside entities. We may do research on our users’ demographics and behavior based on the information provided to us from registration documents or gathered from your use of the service or from surveys.

CONFIDENTIAL INFORMATION

You agree that you will not disclose Confidential Information to any person or entity. You will not use or permit the use of any Confidential Information except as necessary in connection with the Rideshare program. You shall use at least the same degree of care in safeguarding the confidential information of other Rideshare participants with whom you have contact as you would use in safeguarding your own confidential information. In no event shall you use less than due diligence and care. “Confidential Information” means all information or material which: (i) is obtained from password protected portions of the Site or (ii) is (A) marked “Confidential,” “Restricted,” or other similar marking, (B) is identified in this document as information that will not be provided on carpool match reports and, thereby, is known by the participants to be considered confidential, or (C) should be known or understood to be confidential or proprietary by an individual exercising reasonable judgment.

To use the service offered by this Site, you are required to provide the following information when you create an account for yourself:

  • Your first and last name
  • Your gender
  • Your home address or nearby starting point of your choosing
  • Your e-mail address
  • Your destination name and address
  • Your travel times

In addition, you are able to include the following optional information on your account to ensure quality matches:

  • Smoking preference
  • Match only with male or female commuters if that is your preference
  • Match only with people registered as working at the same designated workplace if that is your preference
  • A comment regarding travel arrangements, such as a proposed meeting place

To ensure your anonymity, the following information will not be shown on carpool match reports:

  • Your last name
  • Your home address or nearby starting point of your choosing*
  • Your e-mail address
  • Your destination name
  • Your destination address*

*The approximate origin and destination points will be marked on a map, but no specific addresses will be provided on match reports. Only the database administrator has access to users’ full names, origin and destination addresses and e-mail addresses.

This Site uses session cookies to track users’ account activity. This information is accessible only by site administrators for RTC.