Guaranteed Ride Home Program
What is the Guaranteed Ride Home Program?
It's great to carpool or vanpool to work, but what if something comes up, and you need to leave before or after your regular departure time? Don't worry. RTC SMART TRIPS will give you a ride home from work if you're a participant in the Guaranteed Ride Home (GRH) Program. This program is an incentive provided by RTC to encourage everyone to carpool or vanpool to work without the fear of being stranded.
It Works Like This: You Call, They Come!
You are eligible for GRH if you and your rideshare partners are registered in the program on this website, you live or work in the Truckee Meadows area, and you traveled to work by carpool or vanpool on the day you need a ride home. To sign up for the program, go to your personal My Page and scroll down to the Guaranteed Ride Home link in the Features and Tools Section on the lower right.
Just call a taxi and RTC will reimburse you for the trip.
Guaranteed Ride Home Fine Print
Reimbursement requests without a receipt cannot be honored. Make sure you get a receipt from your transportation provider! Any ineligible trip will not be reimbursed and may jeopardize your future eligibility for the program. (See guidelines below.) The Guaranteed Ride Home Program can be used up to four times a year.
What Trips are Eligible?
GRH covers unplanned circumstances, such as:
What Trips are not Eligible?
The following situations are not covered by the GRH Program: